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FAQ
Q. Where to Buy THE RING™ Condensing Water Heaters?
Thank you for your interest in purchasing THE RING condensing water heater. Call our support team at 1-800-761-0053.
Q. Where can I find the manual to my water heater?
You can download the manual directly from the product detail page after verifying your model name.
Q. What is the warranty on THE RING™ Condensing Water Heaters?
Warranties for THE RING™ Condensing Water Heaters vary by model and application. For complete details, please visit our Warranty Information page.
Q. What constitutes a qualified installer?
A qualified installer requirement will vary according to their respective states, county or city. Make sure the installer you choose is a licensed professional and has knowledge of tankless water heaters.
Q. Can I purchase a unit directly through THE RING™?
THE RING™ products are available exclusively through professional distribution channels and are not sold directly to end users. To ensure optimal performance and safety, all THE RING™ units should be specified, purchased, and installed by a licensed contractor only.
Q. Can't find the answer you're looking for?
For further assistance, please contact our office at 1-800-761-0053 or reach us via email at info@vestahws.com.